Terms of service
LIMPHORY Terms of Service
These Terms of Service govern access to the LIMPHORY website and purchases made through LIMPHORY.
1. Store Information
Store Name: LIMPHORY
Support: support@shoplimphory.com
2. Website Use
The LIMPHORY website may be used only for legitimate personal or commercial purchasing purposes permitted by the website.
Users must not:
- interfere with website operation;
- attempt unauthorized access;
- submit fraudulent transactions;
- misuse payment systems;
- distribute malicious software;
- manipulate orders or promotions; or
- misuse LIMPHORY content.
3. Product Information
LIMPHORY seeks to present accurate product information.
Product images, packaging, specifications, presentation, and other characteristics may occasionally vary due to production changes, packaging updates, photography, display settings, or similar factors.
4. Product Availability
All products are subject to availability.
Availability may vary between fulfillment locations.
An item shown on the website may become unavailable before the order is fulfilled.
5. Pricing
Prices displayed on the website may be changed before an order is completed.
Applicable shipping charges, taxes, duties, or other charges may depend on the order and destination.
6. Pricing or Description Errors
LIMPHORY may correct material errors involving:
- price;
- product descriptions;
- availability;
- promotions;
- specifications; or
- website information.
Where an error affects an order, LIMPHORY may contact the customer, cancel the affected item, or provide another appropriate resolution.
7. Order Submission
Submitting an order does not prevent LIMPHORY from performing reasonable verification before fulfillment.
Orders may be reviewed for:
- payment authorization;
- inventory availability;
- fraud prevention;
- delivery feasibility;
- customer information accuracy; and
- operational requirements.
8. Order Acceptance
LIMPHORY may refuse or cancel an order before or during processing for legitimate reasons, including:
- payment failure;
- suspected fraud;
- inventory shortage;
- material pricing error;
- delivery restrictions;
- inaccurate customer information;
- duplicate or abusive transactions; or
- other operational reasons.
Any amount properly due back following cancellation will be processed accordingly.
9. Payment
Customers must provide current and accurate payment information.
Third-party payment providers may process transactions on behalf of LIMPHORY.
10. Cancellation Requests
Cancellation requests should be submitted as quickly as possible to:
support@shoplimphory.com
Cancellation is not guaranteed after processing or fulfillment has started.
11. International Fulfillment
LIMPHORY uses an international fulfillment network, including fulfillment and distribution locations in:
- United Kingdom;
- United States; and
- China.
The location selected for an order depends on factors including:
- inventory;
- product availability;
- destination;
- fulfillment efficiency; and
- logistics.
Some orders may therefore be fulfilled and shipped from China or another international center.
12. Estimated Delivery
The standard LIMPHORY estimated delivery time is:
4–15 days
This period is an estimate and does not represent an absolute guaranteed delivery date.
13. Separate Shipments
Products in the same order may be fulfilled from different locations.
LIMPHORY may therefore divide an order into multiple shipments.
14. Shipping and Delivery
Delivery may be affected by:
- customs procedures;
- carrier delays;
- severe weather;
- public holidays;
- high order volumes;
- logistical disruptions;
- incorrect address details;
- governmental procedures; or
- circumstances beyond our reasonable control.
15. Customs and Import Charges
International shipments may be subject to taxes, customs duties, import fees, clearance fees, or similar charges.
Treatment of these amounts depends on destination, fulfillment method, applicable rules, and the terms shown during the order process.
16. Customer Information
Customers must provide accurate:
- name;
- email;
- shipping address;
- billing details;
- telephone information where requested; and
- other information necessary to complete the order.
LIMPHORY is not responsible for avoidable delivery problems caused by materially incorrect information provided by the customer, to the extent permitted by applicable law.
17. Returns and Refunds
Returns, refunds, replacements, damaged items, incorrect items, and undeliverable orders are governed by the LIMPHORY Return and Refund Policy.
18. Intellectual Property
Original LIMPHORY website content, branding, graphics, text, designs, and other materials may be protected by intellectual property laws.
Unauthorized copying, reproduction, distribution, or commercial exploitation is prohibited.
19. Third-Party Intellectual Property
Third-party trademarks, product names, brands, photographs, or materials remain the property of their respective owners.
20. Fraud and Misuse
LIMPHORY may investigate suspected:
- fraud;
- payment abuse;
- promotion abuse;
- false refund claims;
- unauthorized transactions; or
- website misuse.
Orders or accounts associated with serious abuse may be restricted or cancelled.
21. Website Availability
LIMPHORY may update, maintain, modify, suspend, or discontinue portions of the website when reasonably necessary.
22. Events Beyond Reasonable Control
LIMPHORY will not be responsible, to the extent permitted by applicable law, for failure or delay resulting from circumstances beyond our reasonable control.
Such circumstances may include:
- carrier disruption;
- customs processing;
- transportation interruption;
- severe weather;
- infrastructure failure;
- governmental action;
- natural events;
- labor disruption; or
- similar external events.
23. Limitation of Liability
To the extent permitted by applicable law, LIMPHORY will not be responsible for indirect, incidental, or consequential losses that are not reasonably attributable to LIMPHORY's failure to perform its obligations.
24. Account Restriction
Where customer accounts are available, LIMPHORY may suspend or restrict an account associated with:
- fraud;
- unlawful activity;
- repeated abuse;
- unauthorized system access; or
- serious violations of these Terms.
25. Changes
LIMPHORY may modify these Terms when reasonably necessary.
The current version will be published on the website.
27. Disputes
Questions or disputes concerning an order should first be submitted to:
Formal disputes will be handled in accordance with the applicable contractual and legal framework.
28. Contact
LIMPHORY
Email: support@shoplimphory.com